AI and the Future of Customer ServiceHey tech aficionados and customer service enthusiasts! Let's dive into the realm where artificial intelligence (AI) is reshaping the landscape of customer support. In a world where digital interactions are the norm, AI isn't just a buzzword; it's a game-changer in how businesses connect with their customers. Join me as we explore the fascinating intersection of AI and customer service, with a sprinkle of personal anecdotes that shed light on the evolving nature of this tech-driven relationship.Chatbots: Your 24/7 Virtual AssistantChatbots, powered by AI, have become the unsung heroes of customer service. They're like having a virtual assistant available around the clock, ready to assist and guide customers through their queries.Late-Night Shopping EpiphanyAn encounter with a late-night shopping spree and a chatbot that effortlessly helped navigate product options and preferences was an eye-opener. The convenience of instant support, even in the wee ...